Terms & Conditions

Agreement

By accessing or using SMSUS (the 'Service'), you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you must not use the Service.

Eligibility

You must be at least 18 years of age and capable of forming a legally binding contract to use this Service. By registering, you represent that you meet these requirements.

Modifications

We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

OTP Services

SMSUS provides access to temporary phone numbers for receiving one-time passwords (OTPs) for purposes of account registration and verification on third-party platforms.

Number Rental

We offer long-term phone number rental services for periods of 10, 30, 60, or 90 days, intended for ongoing verification needs.

API Access

Reseller accounts may access our service programmatically via API key. API usage is subject to rate limits and these Terms.

Availability

We strive for high availability but do not guarantee uninterrupted access. Scheduled maintenance and upstream provider issues may affect service.

Permitted Use

You may use the Service only for lawful purposes, including legitimate account verification and registration on third-party platforms.

Prohibited Activities

You must not use the Service to: engage in fraud, phishing, or identity theft; violate any applicable law or regulation; create accounts for spamming or unsolicited communications; circumvent security measures of third-party platforms in an unauthorised manner; resell, sublicense, or redistribute access without our prior written consent.

Account Responsibility

You are solely responsible for all activity that occurs under your account. You must keep your credentials confidential and notify us immediately of any unauthorised use.

Compliance with Local Laws

When accessing or using our Service, you are responsible for informing yourself of and strictly complying with all laws and regulations in force in the country or territory where you reside or use the Service (the “Local Laws”). We disclaim all responsibility for any violation of Local Laws resulting from your conduct.

Prohibited Conduct

We maintain a strict policy against misuse of our systems. You agree not to engage in, assist, or permit any third party to engage in any of the following conduct on our platform:

Acts Against a State and Violations of National Security

You must not:

• Publish or disseminate information or materials that distort facts, defame, incite violence or demonstrations, or undermine national unity and solidarity.
• Promote war, act against a State, or engage in conduct that harms the national security, sovereignty, or territorial integrity of any country.

Fraud and Deception

You must not:

• Use the Service to impersonate another person or organization to obtain an improper benefit, misappropriate property, or deceive other users in any way.
• Create false information, organize illegal gambling or unlawful multi-level marketing activities, or distribute content intended to facilitate online fraud.

Enforcement Measures

If we discover, or have reasonable grounds to suspect, that you have violated any of the provisions above, we may take any of the following measures without prior notice:

• Immediately remove all content that violates these Terms.
• Temporarily suspend or permanently terminate your access to your account.
• Provide relevant information and data concerning the violation to competent law enforcement authorities as required by Local Laws.
• Seek compensation for damages if your conduct causes us financial or reputational harm.

Pre-paid Credits

SMSUS operates on a pre-paid credit model. You must fund your account balance before placing orders. Credits are non-transferable between accounts.

Pricing

Prices are displayed in USD and may change at any time. The price shown at the time of purchase is the price you will be charged for that specific order.

Automatic Refunds

If an OTP order does not receive an SMS within 20 minutes, the order is automatically marked as expired and the full amount is refunded to your account balance.

Failed Orders

If an order fails due to upstream provider error before a number is assigned, the full amount is automatically refunded to your account balance.

No Cash Refunds

Refunds are credited to your SMSUS account balance only. We do not process cash or on-chain refunds for deposited funds except in cases of verified platform error at our discretion.

Dispute Resolution

If you believe a charge is incorrect, contact us within 7 days of the transaction. We will review and respond within 3 business days.

Ownership

All content, software, branding, and technology comprising the SMSUS platform is the exclusive property of SMSUS and its licensors. Nothing in these Terms grants you any right to our intellectual property.

Feedback

Any feedback, suggestions, or ideas you provide may be used by us without restriction or obligation to compensate you.

As-Is Service

The Service is provided 'as is' and 'as available' without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Third-Party Platforms

We are not responsible for the policies, availability, or changes of third-party platforms for which you use our numbers. We do not guarantee that numbers will be accepted by any specific service.

Limitation of Liability

To the maximum extent permitted by law, SMSUS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.

Cap on Damages

Our total liability to you for any claim arising from these Terms or use of the Service shall not exceed the amount you paid to SMSUS in the 30 days preceding the claim.

By You

You may stop using the Service at any time. Contact us to request account deletion.

By Us

We reserve the right to suspend or terminate your account immediately, with or without notice, if you violate these Terms, engage in fraudulent activity, or if required by law.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Remaining account balance is subject to our refund policy and applicable law.

Jurisdiction

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of the applicable jurisdiction.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Questions

For any questions about these Terms of Use, please contact us through the support channels available on our platform. We aim to respond to all inquiries within 2 business days.